At House of AkSur (HOA), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you use the House of AkSur website, we may collect the following types of information:
Personal Information
This may include:
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment details (processed securely via third-party payment gateways)
Order Information
When you place an order, we collect details related to:
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Products purchased
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Order value
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Shipping details
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Designer fulfillment information
Device & Usage Information
We may automatically collect certain information such as:
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IP address
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Browser type
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Device information
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Pages visited on our website
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Time spent on the website
This helps us improve the website experience and understand customer preferences.
How We Use Your Information
We use the information collected to:
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Process and fulfill orders
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Share order details with the respective designers for fulfillment
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Provide customer support
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Send order updates and tracking details
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Improve our website, products, and services
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Send promotional emails, offers, or updates (if you opt in)
Sharing of Information
House of AkSur does not sell or rent your personal information to third parties.
However, we may share information with:
Designers & Vendors
Since House of AkSur is a multi-designer platform, your order details (such as name, address, and contact information) may be shared with the designer responsible for fulfilling your order.
Service Providers
We may share information with trusted third parties such as:
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Payment gateways
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Shipping and logistics partners
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Website hosting providers
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Marketing and analytics tools
These partners only use your information to provide services required for the operation of the website.
Legal Requirements
We may disclose information if required to comply with legal obligations or government authorities.
Payment Security
All payments made on the House of AkSur website are processed through secure third-party payment gateways. We do not store or have access to your full payment card details.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
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Improve website functionality
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Personalize user experience
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Track website performance and analytics
You may choose to disable cookies through your browser settings, though some website features may not function properly.
Data Protection
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request to:
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Access the personal information we hold about you
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Correct or update your information
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Request deletion of your data (subject to legal obligations)
To make such requests, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites or designer pages. House of AkSur is not responsible for the privacy practices of these external sites.
Updates to This Policy
House of AkSur may update this Privacy Policy from time to time. Any changes will be reflected on this page.
We encourage users to review this policy periodically.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us: houseofaksur@gmail.com
