Each House of Aksur piece is crafted by its respective designer using carefully selected fabrics and intricate details.

Please follow the care instructions provided on the product page.

Dry cleaning is recommended for delicate, embroidered and embellished pieces unless otherwise specified.

Avoid direct contact with perfumes, moisture and harsh chemicals.

Store garments in a cool, dry place and away from direct sunlight.

Please note: Care instructions may vary by designer and fabric. House of Aksur is not responsible for damage caused by improper washing, ironing, storage or handling.

*Free Shipping on all orders.

As House of Aksur is a multi-designer platform, delivery timelines vary according to the designer and product.

The estimated delivery timeline mentioned on each product page is based on the respective designer's production schedule and is generally 15–20 days.

Many of our pieces are made to order, and production begins after the order is confirmed. Please consider the stated timeline before placing your order, especially when purchasing for a specific occasion.

Delivery timelines are estimates and may vary due to production or logistical circumstances.


RETURNS & EXCHANGES

• Made-to-order pieces are crafted specifically against your order and cannot be returned or exchanged due to change of mind, size, colour or personal preference.
• Please review product details, size, measurements, care instructions and delivery timeline before placing your order.
• Damaged, defective or incorrect products must be reported within 48 hours of delivery, along with your order number and clear photographs.
• Our team will review the concern and coordinate with the respective designer for an appropriate resolution.
• Minor variations in colour, texture, embroidery or finish are natural characteristics of handcrafted designer pieces and are not considered defects.